Special Aircraft Service

Battlefield - Airborne - Tactical (BAT) => BAT Tech Help => Topic started by: Kraut1 on September 23, 2017, 06:41:50 AM

Title: Issue with Norton and installers - alternative unzip insallation [solved]
Post by: Kraut1 on September 23, 2017, 06:41:50 AM
Hi BAT Team,
The installers of BAT, Checkpoint Charlie, Operation Sea Lion work very good, but sorry I have constant issues with Norton Internet Security. Even if I deactivate Norton during Installation and configure it not to check the Installer.exe files, Installation file Folders and the IL2 1946 Folder some weeks after successful Installation Norton recognizes that the files have been copied with the installers and destroys them.
In this desperate situation I  unzipped all Installation parts into my IL21946 Folder and it seems to work perfectly.
PLEASE CONSIDER FOR THE FURTHER DEVELOPMENT OF BAT THAT INSTALLATION WITHOUT INSTALL EXES IS POSSIBLE FOR ALTERNATIVE.
Best Regards
 :)
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: SAS~Storebror on September 23, 2017, 07:03:51 AM
Thanks Kraut1, but...

Best regards - Mike
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: Epervier on September 23, 2017, 07:15:01 AM
I don't have Norton Internet Security (god bless me)...
I agree !  8)
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: Kraut1 on September 23, 2017, 07:29:39 AM
Thanks Kraut1, but...
  • There's no way in a windows filesystem to tell whether a file has been created by an installer, winrar, winzip, 7zip, yourself, your cat, your dog, god or Kim-Jong Un.
    I don't have Norton Internet Security (god bless me), but it must be something else that causes it to remove files.
  • You can and always could extract the BAT files manually.
    The BAT contents ship in standard zip format, no one keeps you from extracting them manually instead of using the installer.
    BUT: The Installer might perform additional pre- and/or post-installation steps.
    These steps you will miss when you use the manual extraction way.
    This doesn't matter for the initial BAT 1.0 Setup (which is really just a file extraction process) but it does matter for the Expansion Packs.

Best regards - Mike

Hi Mike,
Thanks for your reply. May be you could add these informations about addional pre-/post-Installation steps into a readme file.
Best Regards
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: SAS~Storebror on September 23, 2017, 07:34:06 AM
May be you could add these informations about addional pre-/post-Installation steps into a readme file.
Will be considered for the next Expansion.
I doubt anyone but you, Simon and me will ever read it but hey, let's see...

Best regards - Mike
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: Falcon52 on September 23, 2017, 06:03:50 PM
I, for one, read, comprehend and take seriously what ever I find that Mike and Simon post. Saves me LOTS of problems.  8)
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: SAS~Storebror on September 24, 2017, 12:28:00 AM
For what it's worth, that at least makes you special ]book1[ ]thumbsup[ ]cheers[
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: Jenato on September 24, 2017, 03:06:24 AM
Hi everyone,

sorry, but I can guarantee you that Norton Antivirus really does what Kraut1 tells us.
These "auto-deleting" issues existed in the past and they are still existing now. Quite some time ago I contacted someone at Symantec who explained me how Norton sometimes can "destroy" files. (As a matter of fact, they are put in some kind of “Vault” and removed from there. It is possible to retrieve a copy of the file, if you know where to look, but I discovered that this is easier said than done).
The program, which is initially created to detect viruses and malware, has an "in built" device to detect unknown or lesser known files of all sorts and if such an event takes place, can catalogue the files as more or less suspicious.
So, if at a certain moment of time the Norton program of user X detects such files, the program destroys or deletes them. This “destruction” can even happen if the files are on an external hard disk and installed from this location. For instance, you downloaded some files a few years ago, and didn’t use Norton Antivirus then, it is possible the files will be “destroyed” from your Ext HD in the process of installing if you use Norton now. It happened to me many times till I discovered what can be “done” about it.
Symantec tries to update their system as much as possible and enables a user to “tell” them about the existence of certain new files. However, this is no guarantee that a “new file” like the BAT files, will be detected as “safe” by Norton. That is why, if using Norton, you can enable “Silent Mode” or temporarily “Disable Auto-Protect”. I always disable my Norton Auto protection if I install SAS related files. Considering the time it sometimes takes to download them, it is worth the “little risk”. As Norton leaves them “at peace” after downloading, you can assume the file is safe to use, because the very first thing the anti-virus program does is evident: does the file contain viruses?
“Silent Mode” is not always a good setting for installing files though. I experienced deletion of files in this mode, so, as I mentioned: disabling Auto-Protect to install things is the only solution which works for me. As soon as the install is finished… enable the auto protection again. Of course!  ;D
I hope this info will be of any use.

Best regards,


Jenato

Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: Jenato on September 24, 2017, 03:23:10 AM
And another thing to add: there is a setting in Norton called Sonar security. It can detect unknown real-time security risks on your pc, based on the behaviour of the application or files. Turning this off while installing files also can prevent the “destruction or deletion” of the files. In Settings – Firewall - “Program Management” it is possible to define a program as IL-2 BAT as totally safe to use, which also prevents interruption of Norton on everything related to that program.

Greetings,

Jenato
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: Kraut1 on September 24, 2017, 03:24:18 AM
Hi everyone,

sorry, but I can guarantee you that Norton Antivirus really does what Kraut1 tells us.
These "auto-deleting" issues existed in the past and they are still existing now. Quite some time ago I contacted someone at Symantec who explained me how Norton sometimes can "destroy" files. (As a matter of fact, they are put in some kind of “Vault” and removed from there. It is possible to retrieve a copy of the file, if you know where to look, but I discovered that this is easier said than done).
The program, which is initially created to detect viruses and malware, has an "in built" device to detect unknown or lesser known files of all sorts and if such an event takes place, can catalogue the files as more or less suspicious.
So, if at a certain moment of time the Norton program of user X detects such files, the program destroys or deletes them. This “destruction” can even happen if the files are on an external hard disk and installed from this location. For instance, you downloaded some files a few years ago, and didn’t use Norton Antivirus then, it is possible the files will be “destroyed” from your Ext HD in the process of installing if you use Norton now. It happened to me many times till I discovered what can be “done” about it.
Symantec tries to update their system as much as possible and enables a user to “tell” them about the existence of certain new files. However, this is no guarantee that a “new file” like the BAT files, will be detected as “safe” by Norton. That is why, if using Norton, you can enable “Silent Mode” or temporarily “Disable Auto-Protect”. I always disable my Norton Auto protection if I install SAS related files. Considering the time it sometimes takes to download them, it is worth the “little risk”. As Norton leaves them “at peace” after downloading, you can assume the file is safe to use, because the very first thing the anti-virus program does is evident: does the file contain viruses?
“Silent Mode” is not always a good setting for installing files though. I experienced deletion of files in this mode, so, as I mentioned: disabling Auto-Protect to install things is the only solution which works for me. As soon as the install is finished… enable the auto protection again. Of course!  ;D
I hope this info will be of any use.

Best regards,


Jenato

Hi Jenato and Mike,
many thanks for your comprehensive answers.
Best Regards
 :)
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: SAS~Storebror on September 24, 2017, 07:49:05 AM
I can guarantee you that Norton Antivirus really does what Kraut1 tells us.
(...)
I don't doubt that Norton may delete files it might consider "suspicious", if only for the fact that they've never been seen before "in the wild".
That's not even Norton specific, other AV software like AVG, Avast etc. do the same.

What I'm saying is: Norton makes no difference on whether the "suspicious" file was created by the installer process or by manually unpacking the file.
Why? Because it can't.
Oh wait... technically it could of course.
Norton could implement a filter driver on the filesystem to monitor all file creations, put them into a database and "magically" a few days later pick them again in order to delete them, just to be nasty.
Seriously, it doesn't, because this makes no sense, would slow down the filesystem to a degree where it would become unusable and there'd be no security benefit by such an idiotic mechanism at all.

Unless someone proves me wrong, I stand by my word:
Norton (and any other AV program) won't treat a file created by the BAT installer any different than a file unzipped manually.

Best regards - Mike
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: Falcon52 on September 24, 2017, 06:34:45 PM
Mike and Jenato, you’re both correct. I’ve used Norton, I’m currently using Norton 360 Premier, for 15+ years. At my desktop, Win10, lower right corner, the up arrow icon opens the taskbar icons. Right click the Norton icon and select “View Recent History”. In the “Show” drop down box select “Quarantine”. A list of the quarantined files is shown, select your file. Over on the right is a “Recommended Action” box under the “Details” heading. Select “Options”, it’s in blue characters. Then in the top yellow box select “Restore & exclude this file” then close out. The file will never be messed with again.

Been dealing with this since before the days of TFM. Also Norton does this to all files it thinks are bad. They are an equal opportunity company in that regard. You just have to know the file you are dealing with then tell Norton to leave it the hell alone..

Mike and Simon, y’all earned my respect from my early days of “dazed and confusion” when I discovered IL-2 and SAS. Wouldn’t be the happy camper I am today. I’m not much for posting as you can tell, scared the hell out me. But I’m glad I could finally contribute.
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: SAS~Storebror on September 24, 2017, 10:07:42 PM
Thanks for your feedback Falcon52!

I’m not much for posting as you can tell, scared the hell out me.
No need to be scared 8)

Cheers!
Mike
Title: Re: Issue with Norton and installers - alternative unzip insallation
Post by: SAS~Malone on September 28, 2017, 03:49:51 AM
moved from BAT downloads section to BAT Tech Help section ... no objections, i hope :D