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Author Topic: TrackIR software stopped working...  (Read 148 times)

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Spinnetti

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TrackIR software stopped working...
« on: August 12, 2018, 02:55:46 PM »

Hi all..

I've got the most current build of Windows 10 Home, and an AMD395x 4 gig graphic card along with trackir5. For some reason, the trackIR software won't launch after install. The device shows up fine in device drivers, and I've used it for years but suddenly it won't even launch. I tried installing as admin, and installing it outside of the programs folder but no luck - its always worked with a standard install in the past.

Any ideas?

Thanks,
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Paulo Hirth

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Re: TrackIR software stopped working...
« Reply #1 on: August 12, 2018, 04:23:51 PM »

    From time to time I usually do a complete restoration of windows, which leaves more windows faster and many problems of this type are solved, I hope it is not a hardware problem ...
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Spinnetti

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Re: TrackIR software stopped working...
« Reply #2 on: August 16, 2018, 05:24:44 PM »

Hi, just a quick update... Contacted NaturalPoint. Turns out there is a incompatibility with the latest AMD drivers. I backdated to their recommended version and it works fine again. Really bizzare that the app wouldn't even launch though!
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